TSR is generally not encrypted and can be viewed directly by every user, unless the connection has been locked, then the TSR is encrypted with the unlock password of the connection.
The
TSR contains connection logs, application logs, screenshots of the app and information on installing and configuring VPN Tracker. In addition, the current system and network configuration of the computer, as well as precise filtered log messages from the console and a heavily filtered system profile, but always only information that is relevant for VPN use or use of VPN Tracker itself. In addition, there may be crash logs of the VPN Tracker system components, if available.
The
TSR does not contain any passwords (pre-shared key, key file, XAUTH or other login data), even if they have been saved in the connection. It does not contain any keys or certificates of connections. It does not contain an unfiltered system log with log messages of irrelevant applications. It does not contain a complete system profile and no file content, except for files that VPN Tracker has created and managed itself. It is not possible to set up a VPN tunnel with the data from a TSR alone, since all the security-relevant information that would be required for this is not available.
If you want to send us a TSR, use our support form to send the TSR SSL encrypted to us:
VPN Tracker Support Form
