If your software has already been activated using a different equinux ID, you must use this same ID to activate further stationery packs.

E.g. If you already own Stationery Pack and have recently bought Summer Spirit Cards using a different equinux ID, you won't be able to use both stationery packs at once.

If you want to use both at once, simply transfer your new stationery pack license from your new equinux ID to your old equinux ID (or vise-versa) using your equinux License Manager.

If you've forgotten your password, you can retrieve your login details here.

Alternatively, if you no longer own the previous stationery pack installed, please uninstall it. You can then install your new stationery pack with your new equinux ID.

Once you have decided which product to purchase, the next step is to proceed to our Online Store and place your order. We accept all major credit cards, PayPal and bank transfers or checks, depending on your country.

After your order has been processed you will receive a confirmation for your purchase. This will confirm the items purchased, and additional payment instructions if you're paying via bank transfer or check (in those cases you will also receive an additonal email confirming your payment when it has been processed.)

In the purchase confirmation email you will also receive additional information like the download links for your purchased apps.

If you have entered information or have started to apply settings in your application demo, those changes will remain unchanged - even after activating the software.

VPN Tracker Pro is a great asset if you are a consultant, a system or network administrator, or are working with multiple VPN connections:

• Export VPN connections for yourself and other users.
• Scan the remote network for services or to assist users.
• Connect to multiple VPNs at the same time.
• Manage a large number of VPNs using search, a condensed layout, and connection groups.
• Configure your Mac as a router to provide the entire network with a VPN tunnel using Network to Network connections.

To establish a VPN connection to a certain location (such as your office), you will need a VPN gateway at that location. This gateway could be a hardware VPN gateway device (see our compatibility page for compatible devices and setup guides).

The VPN gateway needs to be connected to the Internet (e.g. to a DSL modem or similar), preferably with a static IP address or it should be capable of using a service like DynDNS.org to map its dynamic IP to a hostname. Configuration is easiest if the VPN gateway is also the router (default gateway) of its network. If the VPN gateway is not the router of its network, a suitable routing setup may be necessary for traffic over the VPN to be routed correctly.

Configuration details can be found in the configuration guides for specific devices.

Purchasing through our online store is perfectly safe. All transferred information is encrypted via HTTPS - so it is secured against any potential threats.

Unfortunately, we cannot guarantee this. Secure networking is a complex subject. VPN Tracker is extremely reliable and is used by customers around the world. But there are some rare scenarios in which VPN connections cannot be established (e.g. when a firewall is set up to actively block VPN connections).

We recommend using the free trial version to test VPN Tracker with your particular network and usage scenario.

If you require any assistance setting up your VPN connection with VPN Tracker, you can contact equinux support at any time.

We ask for your email address in order to track the flow of our downloads and, if selected, send you news and updates about the product you've downloaded.

All information collected by equinux is used internally and will never be shared with any third parties without your permission. For more information about equinux's stance on privacy and security, please refer to the equinux Privacy Policy.

If you do not want to receive our newsletter, just unsubscribe using the link at the bottom of every newsletter you receive.

By itself, the IPsec protocol does not support usernames. If you were given a username from your network administrator for connecting to your corporate VPN solution, there are generally two possibilities:

• Your corporate VPN solution uses the term "username" for "identifiers". Please try to use your username as the "Local Identifier" in VPN Tracker.
• Your corporate VPN solution is using Extended Authentication (XAUTH). You can enable XAUTH in VPN Tracker. The software will then prompt for your username and password when the connection is being established.

This depends on your settings. The most common setup is “Host to Network“, in which case only traffic to the specified remote network(s) will go through the VPN tunnel.

With a “Host to Everywhere” setup, all traffic – except traffic to the local network(s) – goes through the VPN. A Host to Everywhere connection requires a suitable setup on the VPN gateway.

• macOS 15.0 Sequoia
• macOS 14.0 Sonoma
• macOS 13.0 Ventura
• macOS 12.0 Monterey
• macOS 11.0 Big Sur
• macOS 10.15 Catalina
• macOS 10.14 Mojave
• macOS 10.13 High Sierra

Yes, as long as your VPN gateway uses Extended Authentication (XAUTH) to request the passcode, you can use any third party token with VPN Tracker.

Yes, NAT-Traversal is supported by VPN Tracker. VPN Tracker supports the current version of NAT-Traversal that uses UDP encapsulated packets on port 4500 (RFC 3947), as well as previous draft versions that send UDP encapsulated packets on port 500. In addition, Cisco's UDP encapsulation is also supported.

NAT-Traversal helps to establish VPNs from networks behind routers that perform Network Address Translation (NAT). Such routers can be found in many places: home DSL routers, wireless hotspots, Internet cafes, hotels, airports, etc. Many mobile ISPs (3G modems) also require NAT-Traversal to be used.

VPN Tracker automatically recognizes if NAT-Traversal is needed, and turns it on and off accordingly. It can even test your local router to see what NAT-Traversal method works best with it.

Yes, this is possible. If you set up shared networking for the guest operating system it shares the network connection of your Mac and you can access all network resources that are accessible from OS X.

Note that if you are using remote DNS for your VPN connection, you will need to manually enter the DNS server in your guest operating system in order for it to work – there is no way for VPN Tracker to “transmit” this setting to the guest operating system

For information on how to set up VPN Tracker with Parallels, check out our VPN Tracker with Parallels Configuration Guide.

If you are an existing VPN Tracker customer and want to upgrade to VPN Tracker 365, you can simply install VPN Tracker 365 and your connections will automatically be imported:

Download VPN Tracker 365

Once you have VPN Tracker 365, you can purchase a VPN Tracker 365 plan.

VPN Tracker supports industry standard OpenVPN, IPsec (IKEv1 + IKEv2), L2TP, PPTP, SSL, SSTP, and WireGuard® protocols. This means that it will work with almost all devices supporting these types of VPN connections.

A list of tested devices is available on our website

What if my device is not on this list?

There are hundreds of VPN devices available on the market, and we'd love to offer device profiles for all of them. Unfortunately, it is impossible to test all devices. If your gateway is not in the list, it will probably still work with VPN Tracker.

Tip: Try out one of our custom protocol profiles to test your VPN connection free in VPN Tracker on Mac, iPhone or iPad.

One of our customers has kindly provided instructions on how to integrate Cisco EasyVPN and VPN Tracker with a DMVPN setup:

EasyVPN Server and DMVPN Hub on 1 Cisco router tutorial

Using VPN Tracker 5 with a Cisco Easy VPN Server